What my customer’s say about my straps
When I started making leather watch straps for other people I was determined to make sure that every strap I sent out was made to the best of my abilities. As time has gone on I’ve continued to focus on this – but not only do I want my watch straps to be the best, but I want the experience my customer has when dealing with me to be the best it can be too. This means that one of the aspects of what I do that brings me the most pleasure is receiving emails and photos from my customers when they receive their strap. Below are some comments and testimonials made by my customers about my work recently.
“Just to confirm the strap has arrived and may I say I am very, very pleased with it. So nice to have a full grain, substantial strap and such a nicely made one at that!
I was so fed-up with other sellers relatively expensive straps that frankly were all show and little substance, delaminating after a month or two, flaking, peeling, surface wear-through, shrinkage and other problems.
I know I’ll need to wear this one in a bit, but I’m prepared for that and I’m of a generation that appreciates the longevity of craftsman made products so much more than flimsy mass produced throw-away tat. I’ll report back in 50 years to let you know how the patina is coming along.”
“I’ve ordered three straps from Toshi Straps and I’ve been thrilled with the results every time. They look stunning, and the craftsmanship shows.”
“The strap arrived this morning, and I’ve just fitted it. I have to say it’s quite superb, beautiful leather – much better than anything supplied by Bremont – and its really enhanced the look of the watch.
Thanks for the tip about curved bars. They made the strap much easier to fit, and it is not rubbing against the watch case, which should prolong its life, though with leather of this quality, it’s unlikely to wear out anytime soon. I’ll certainly be ordering more straps from you in the future. You obviously take a real pride in your craft.”
“I have purchased 5 straps from Toshi, so felt that a review was in order. I cannot fault Rich’s craftsmanship and combined with a superb range of hides his straps are absolutely outstanding. So far I have sampled buffalo, horween, kudu, nubuck, and standard veg tanned leather. All are extremely comfortable and with a bit of advice, the perfect fit. All of the straps that I ordered arrived when expected and communications throughout were excellent. Cannot recommend highly enough and it’s great to have a UK based strap maker now that “the thing that shall not be named” has made EU purchasing difficult. Wouldn’t go anywhere else these days. Thanks again for the straps and service!”
“Strap arrived today and it’s gorgeous….straight into my Nauticfish and it looks great. Will definitely be ordering more. ”
“High quality handmade product and great customer service. I have 2 of these straps and both are great quality and comfortable to wear. The website is very clear when ordering but if in doubt you can email Rich direct with any questions, he is always quick in coming back to you. Quick turnaround time well within what was stated. Already thinking about ordering a 3rd. Highly recommended.”
“Hey rich, strap arrived today. To say I’m happy with it is a major understatement!! Absolutley love the colour and texture of the leather. It matches my redwing boots and belt perfectly which is what I was hoping! Many thanks again and I’ll be in touch again for sure. Got my eyes set on Horween Essex.”
“Just to let you know the straps have arrived and have exceeded my expectations. I would not hesitate in recommending Toshi watch straps. Thank you for the great communication, this adds to the overall customer experience.”
“The strap has just arrived. It is an awesome piece! Thanks a lot for your work.”
“I recently purchased a strap for a watch of mine from Toshi-Straps. The entire experience was relaxing and you are kept informed of what is happening and the timelines. I received an email informing me that the straps were ready and when they were posted. I received the straps late but this was as a result of delays at Royal Mail. The straps are fantastic and I am truly elated with my purchase. There is real quality there, the straps fit the watch perfectly and is a wonderful fit on the arm. I have no qualms about referring Toshi-Straps at all! ”
Thank you!
“All safely arrived and installed. What mere words can I say that haven’t been said before? Such beautiful craftsmanship and simple elegant attention to detail. The leather is sublime, the stitching immaculate and the watch now so much better presented. I can’t begin to thank you for making this standard timepiece something worthy of remembrance. I love it. Thanks once again, I’m so very glad my computer found you. Keep up the amazing work, it’s clear you’ve found one of your true vocations.”
“Simply the best straps in the world. Don’t search any more!”
“Recieved the strap and must say it is awesome!! Colour is spot on, thank you for an excellent product and great service.”
“The strap was delivered yesterday afternoon and is already installed on my Anomino. Looks great and your customer service and responsiveness were outstanding. Will certainly have you first in mind if I want straps for other watches and will recommend you to anyone interested in a handmade or good-looking strap upgrade. Thanks!”
“Just got home and the strap has arrived. It is exactly what I had hoped for. You were right about the size too. It is absolutely fantastic! I will be back for more. Thanks very much.”
“Straps arrived safe and sound and once again I find myself extremely pleased – superb work and love all four of them!”
“I have just received my strap and I am very happy. It is the best strap I have ever worn. Thanks.”
“Just to confirm my new watch strap has arrived as promised. WOW! What a beautiful strap, and the colour is just superb! Thank you once again for your fantastic work and for providing such a seamless service. As you keep finding such fantastic looking leathers to add to your stock there’s no doubt I’ll be in touch to add another strap to add to my growing collection! ”
“Great product and a great customer experience! Nothing but positive feedback for Toshi Straps. Bought two in three months after spending many months researching and sourcing bespoke leather straps for an Oris Aquis.
The online order process is very straight forward with lots of choice and easy access to info and tips…. Both orders were placed with an expected four week ETA.. and both orders were turned around in half the time. Rich is very helpful and you can tell how much he cares about his customers and the product.
I love the finished product, the straps look and feel great and are everything I was looking for. Definitely recommend!”
“Ordered two bespoke leather watch straps for a Tudor Heritage Black Bay. Richard provided great guidance throughout the ordering process from advising on the strap size in relation to my wrist measurements coupled to the Black Bays dimensions. The straps have exceeded expectations, go and see for yourself on the Toshi strap gallery. Coupled with great communication, I would not hesitate to recommend Toshi Straps”
“I’ve just fitted the new strap to my Bremont and am delighted with it. It’s beautifully made, suits the watch perfectly and is very comfortable, so thank you. Nice work.”
“I received the straps and they look and feel great! Thanks for making these awesome quality straps!”
“Just to let you know my new watch strap arrived today …. which I’m delighted to say is awesome! Even my wife commented on how good the quality it was … which if you knew my wife is really saying something! Thank you for a great product and service.”
“I found Toshi Straps through a colleague and what a recommendation it was. Rich is totally on the ball and keeps you informed all the way from first placing the order to receipt of delivery. I went for Tangerine Dream and I certainly wasn’t disappointed. It was better than the original Panerai strap that I had. If you are in the market for a watchstrap don’t waste time looking at all the alternative companies out there. Go straight to Rich @ Toshi straps.”
“The straps showed up today. So beautiful. I will be ordering more. Thank you for making something that has brought a smile to my face.”
“Just a quick note to thank you very much for my new strap. I have been away all weekend so this is the first chance to contact you. I am extremely happy with my new strap its fantastic and looks great on the 233, its also very comfortable and exactly the correct size. I would like to thank you for all your help and advise in choosing the correct specification and size. I will be in touch in the near future to order a strap suitable for lounge wear and look forward to speaking again. Thanks again for your help and supplying me with such a great product.”
“Just to let you know the watch strap arrived safe and sound. I am massively pleased with the product and appreciate the hard work and craftsmanship which goes into making such a high quality product. I will definitely be in touch if I need another strap and will certainly recommend you to others.”
“I wanted to let you know that the strap is terrific, and your sizing advice was spot on. The Nero leather make a wonderful combination with my black dialed Pelagos. Thanks again.”
“Strap arrived today, and I’m very happy with it. Orders of magnitude better than other leather straps I’ve bought. Thanks very much!”
“The strap that you made for me arrived today. I must say that the strap is really excellent and I am delighted with it. Ordering something so personal on line means that there has to be a leap of faith. Now being able to hold the strap in my hand I can see the craftsmanship that has gone into its manufacture. So very pleased! ”
“Just wanted to let you know that the strap is absolutely outstanding. Terrific craftsmanship, I will be back.”
“Over the moon thankyou. The price you charge really doesn’t reflect the craftsmanship or effort you put in. Thanks again , will treasure this.”
“I have just received my new strap (Petrol with light blue stitching) and fitted it to my Frederique Constant runabout moonphase watch and it looks fantastic. I will be ordering another strap for one of my other watches in the near future for sure. I already have one of your vintage stag leather straps fitted to my Omega Seamaster Aqua Terra and I think this is much better than the overtly expensive original strap.”
“Strap received today, husband is really pleased with it so thank you very much. We have ordered from you a couple times previously and I’m sure we will order again as such good quality and standard.”
“Strap arrived and it’s stunning. Very high quality! You’re definitely getting a repeat customer here.”
“Your strap arrived today and the quality and workmanship are absolutely 5 star!”
“Received the strap and I have to be honest it truly exceeded my expectations. Absolutely love the strap! Wonderful leather and the colour looks amazing on my grey dial 605. I will get to taking some photos and get them to you in future. Will order the lighter grey as well at some point for variety.”
“Thanks so much for the straps. To say Im pleased would be an understatement. They are great quality and have real craftsmanship, they really are first class – they make good watches look great, and great watches look fantastic.! I will certainly be coming back to you…”
“Strap has arrived and is brilliant as always! Every Panerai owner needs one of your lime straps, it looks incredible against the black face.”
“Just received the strap and wanted to tell you how pleased I am with it! Your workmanship is flawless and the lovely blue-gray color looks fantastic against the brushed steel of my 312. As soon as I decide which color, I’ll order from you again!”
“Strap arrived today, and I’m very happy with it. Orders of magnitude better than other leather straps I’ve bought. Thanks very much!”
“Having just taken ownership of a Panerai 312 I was keen to customise with some quality straps. The advice Rich gave was extremely helpful in making my choices; Lime with olive stitch and Wild Deerskin with natural stich. The straps arrived one week earlier than originally advised and I can only say that they far exceeded my expectations. The quality of the materials is only surpassed by the workmanship. My intention is to build up a collection of straps and will definitely be purchasing from Rich again. Rich your workmanship is amazing, many thanks.”
“I received the strap yesterday. Let me say that it is amazing!! Thank you so much…it is really fantastic!! It’s so soft and comfortable to wear.. and so beautiful on my new timepiece… I’m completely satisfied and I think that it is for sure something very special”
“What can I say… it’s the best strap I have ever bought. The feel of it and the craftsmanship that has gone into making it just seems to ooze out of it. I am very happy with the strap and will probably order some more soon”
“Just to let you know that the strap has arrived. I am over the moon with it – your reputation is thoroughly deserved, sir.”
“I received the strap yesterday, and honestly, it’s the nicest strap that I’ve ever spent my money on. I just wanted to highlight that the quality and finish of the strap is extremely good while at the same time very comfortable to wear. I’ll definitely be ordering more straps from you in the future!”
“I ordered and received a nice Phantom strap from you as my first custom strap back in the summer of 2017. Just wanted to let you know that it served me well for a good long time, and that it has now come back out of retirement as it turned out to be a perfect match for the Panerai 968 I just acquired. So I am pleased as punch.”
“The strap has arrived safely and I couldn’t be more pleased. Thank you for an exemplary service and I am already perusing my next strap from you.”
“I just received my beautiful Toshi Strap . . . Cocoa with natural contrast stitching. It’s perfect! It is for my Oris Big Crown Challenge International de Tourisme 1932 (44mm). I am so happy and pleased with everything. It is the perfect strap for this watch. It elevates the watch from nice to great. Thank you again for this great strap!”
“The strap arrived this afternoon and it’s already on my watch. I love it and just ordered another. LOVE it.”
“I have been away on business for several weeks and returned on the weekend to receive the straps, I wanted to firstly say that they are fantastic and I greatly appreciate the outstanding service and advice you have provided since we made contact, I will be ordering more straps from you in the future and will be highly recommending you to other collectors.”
“My straps arrived yesterday and they look fantastic! Once again, I’m impressed by the quality of work and attention to detail. I have to commend you on your choice of the lapis blue leather. Not only is it unique, but it also really makes my watch stand out.”
“The order arrived today and the straps are even better than expected (and expectations were high)! The look, the fit and the feel were all just right, so I am very satisfied, but not surprised. Thanks for your work.”
“My straps arrived today and they are fantastic! They are exactly what I was looking for and your craftsmanship puts them on another level above most straps out there. I already have plans for another order soon – thanks again!”
“For us poor South Africans the exchange rate is a killer to purchase goods from overseas. I had to close my eyes and placed my order with you as I knew it was what I wanted. I received my watch strap last night – what a wonderful feeling to see the expert workmanship and quality finish. Thank you very much for an excellent product, exceptional service and fantastic feedback through-out the process. I can see that you pride yourself on your work and it shows a lot of passion”
“The strap arrived and is perfect. It’s amazing how much a fine strap can transform a watch. Your craftsmanship is remarkable.”
“Great straps and best customer service I have ever come across by far. I will be ordering more”
“Strap came this morning and I just put it on. Beautiful strap and compliments the colors of the watch nicely. I’ll be ordering another one from you shortly (will be going with a light brown of some sort for the next one). I can’t stress how happy I am with the strap. I’m glad I listened to you on the strap length, too. Fits my wrist perfectly!”
“Just received the two straps. They are every bit as beautiful and supple as I expected. Thank you for your amazing workmanship.”
Thank you very much for sending the strap through early, I absolutely love it! Your advice on the sizing was also spot on. I have to say that I have been very impressed with your customer service and general professionalism. The website is excellent, the service has been exemplary and the product is brilliant. It has transformed my trusty Supermarine 500. Thanks for everything and I am sure I will be back in touch soon with another order.
“I can strongly recommend Toshi Straps. I have ordered 3 of those and they are of the highest quality with the hand made feeling. I also like the wide selection of leathers, stitching and buckles”
“I thought you’d like to know that I’ve awarded the strap a BBB rating – Beautiful Beyond Belief!! I was quite staggered when the strap arrived and frankly didn’t know whether to put the strap on my watch, buy a better watch, or simply frame the strap and hang it up as a work of art! Wonderful workmanship Rich, and a credit to your skills! Absolutely first rate service and communication, rare in this day and age”
“Just letting you know that I have recieved my strap and I am simply blown away by the quality and craftsmanship of your straps! I never thought a watch strap could be such a joy to look and hold.”
“The Dakota strap for my Panerai is impeccably made and the leather feels very high quality. Thank you Richard and keep up the great work!”
“It’s arrived and is absolutely gorgeous! The workmanship shows the pride you take in your craft and I deeply appreciate it in this age of mass production of disposables.”
“Great straps and selection. And great guy to deal with”
One word is all that is needed to sum up the two straps = OUTSTANDING! Highly delighted ……thank you!
I have owned my Toshi ‘Outback’ strap for 3 months now and it is beginning to share the well-worn look of my Speedmaster Professional. The distressed effect of the pull-up leather gives out exactly the hardy, dependable image that I was after. The quality of all of the materials and workmanship is conspicuously excellent, as is the comfort and sense of durability. Altogether a very practical and handsome accessory that has become an almost daily part of who I am.
Many thanks for my strap which I received today. It is fantastic and the craftsmanship is out of this world. I really appreciate you keeping me up to date and I would not hesitate to recommend your work.
Beautiful strap and made to last a millennium
I got it today and I love it. Unbelievably brilliant bit of leather. Thanks again and look forward to having to buy more watches just so I can get more straps made.
I have been wearing my Tag Monza on Papaya leather with grey stitching for about 3 weeks now and I could not be happier! It feels wonderful to wear, and I love the look of the reddish brown leather and the black face. I have been talking your praises to friends and colleagues alike. Thanks again, I am sure I will be a repeat customer!
I picked up my strap from the post office today. I love it. The leather looks even better in person than in the photos on your site and even straight out of the package it feels nice and comfortable. I’m trying not to go strap crazy right away but I’m sure I’ll order from you again sometime in the future.
My second strap from Rich. The first is three years old and still going strong. My new strap in walnut leather met all my expectations – fantastic workmanship, great quality and excellent service.
I received my papaya strap today. Very happy, my black dial Hamilton Khaki Field looks great on it. The polished buckle looks great too! The strap certainly feels like it is made to last a long time, excellent quality.
As a soldier I can attest to the durability of your strap
I received the straps and can say I absolutely love them…all I can is I can’t wait for my next one…thanks
Strap and spare keepers arrived today. As usual I am very pleased with the quality of your merchandise. Every time I think of buying from someone else all I have to do is look at one of my Toshi Straps and the thought simply disappears. This Vanilla strap is gorgeous. You do excellent work my friend. Thank you.
If, like me, you are a bit sceptical about spending in the region of £100 on a watch strap, then put your doubts firmly and immediately to bed. My “heritage” strap arrived this morning and simply blew me away! It’s definitely worth every single penny – an exquisite blend of form and function combined in a quality product crafted by a man who obviously knows his business inside-out and takes a real pride in his work and his relationship with his customers. Don’t hesitate – contact Rich, and prepare to be amazed!!!
Thanks again for the very high quality. These 2 straps just arrived today. Just as informed. I think Toshi Straps has the best customer service which I have faced from any “web shop”. Thanks, Rich!
I received the strap yesterday and want to compliment you on the quality of your design. It’s just fabulous; terrific value for money and really nicely made. I shall buy another from you when I require another strap. It is heartening to see that the UK can still do hand crafted quality.
The strap is fitted and looks awesome! Extremely happy with the look and the outstanding quality! Thank you!
Strap arrived on time recently. Looks excellent and fits perfectly with my Magrette watch and is very pleasant to wear. Great craftsmanship and great value for money.
The strap arrived today. Many thanks for making this great looking & feeling strap for me. It feels like a high quality, hand made product. I am very happy about it. I also have to say that you have provided the best customer experience ever if I compare my experiences from web shops. You really take care of the customer.
Just about to order some more straps from Toshi, I have purchased 5 different straps over the years and as a watch collector I appreciate the fantastic quality of workmanship and leather choice.
I may sell the watch but I never sell the strap !!!
My strap arrived this morning and I’m very pleased indeed – the quality of materials and the craftsmanship that has gone into making it is outstanding.
got it today.. And i love it so mucchhh.. Thank you for such outstanding craftmanship..
Package received and I have put it on already. I have to add to what all the others have said already but the craftsmanship is brilliant. My wife actually said she likes it better than the original Panerai strap!
Just letting you know that I have received my strap and I am simply blown away by the quality and craftsmanship of your straps! I never though a watch strap could be such a joy to look and hold.
Just received the strap. Absolutely exquisite as expected. You can be sure I’ll be placing another order in the near future.
The straps arrived on Thursday and I am delighted with them, all that your other customers have said is true, the look, the feel, the smell – excellent! The only problem will be trying not to have all the leathers made up in all the stitching colours; self control will be the order of the day. Thank you for the product and for the service.
The strap arrived a couple of days ago. It is just perfect in looks and quality. The extra thinning you made in order to make it fit the Anonimo actually make it a better fit than the original! Thank you very much, this will not be the last strap I buy from you!
Thanks a lot – the strap arrived as promised on Friday. It is excellent quality and is far superior to the ones sold as “Panerai” branded merchandise. I would thoroughly recommend you to anyone interested in buying a watch strap to suit a Panerai watch. I will be ordering another one in a couple of months. Thanks once again.
I arrived home from holiday today to find the strap in the mail. All I can say is your workmanship is astonishing. I’m extremely happy with with it, and don’t expect it will be my last purchase from you.
Just wanted to let you know that I received the strap last night. I am absolutely delighted with the strap. The quality of the workmanship is exceptional and the colour really sets off the black face as you suggested. Thanks again. Will def use you again.
“You’ve done it again, outstanding and extremely comfortable!”
Thanks Rich the strap is fantastic. Your workmanship and attention to detail is awesome. I have received the strap exactly when you said and exactly as described, that is customer service. Thank you
The two watch straps arrived today. AMAZING!!!!!!!!! Thanks again. The best leather straps ever.
I was expecting the strap to be really good based on your website — it is absolutely stunning! it would not be possible to get a better strap for my watch anywhere. The red stitching is the perfect shade to bring out the colour on the second hand and smaller detail on the watch face. The general consensus on showing it to people is that the watch was made for your strap not the other way around! This has taken a really nice watch to a completely different level. Fantastic job – I’ll be back for another one soon.
My Havana strap arrived today. It is really beautiful and very well much. It looks exactly like the picture in your website. Dealing with you has also been a breeze. You can be sure my next strap will be from Toshi Straps. 2 thumbs up!
Just letting you know the strap is on and without putting too fine a point on it, it’s quite simply breathtaking! Its brought my 312 out so much, I’m so surprised how good it is and looks! My sincere compliments on the level of your workmanship!
“The strap arrived safely today, it looks fantastic, really pleased! You are a master of your craft sir. The only problem is I’ll now have to buy a new watch so I can have an excuse buy another strap!”
Richard, you are a star. Received my strap yesterday and fitted it today. It is superb and transforms a great watch into an awesome timepiece. I have worked for Jaguar Cars for 50 years + and like our cars, when you put it on it just makes you smile :))
Received the strap last week. Put it on the Anonimo Deep Blue this weekend. Amazing doesn’t even describe it. It is soooo soft. The slate color is perfect and the blue stitching really works subtly with the blue dial. Really a cool combination. Very satisfied with the purchase and will definitely recommend your work.
I just got the strap and set it on my 243.It looks absolutely amazing. Very high quality and very good job. Looking forward to order a new one soon.
It arrived today! What can I say, it’s perfect. The quality is truly amazing and I would have never thought a handmade strap could be so well finished, consistent and detailed. You are truly a master of your craft and I am extremely happy with the product, as well as the service … all A1 and would recommend without hesitation to anyone interested in a new strap. The only problem is deciding what colour to go for next. Thank you and keep up the great work!
I’ve just received my 3rd Toshi strap. The quality, fit and workmanship are second to none. I think Rich makes the best straps ever
Just wanted to let you know that my straps arrived today. I have been like a kid waiting for Christmas, waiting for them to arrive. Once they arrived, I opened the package and was more than delighted with the way the straps turned out. Amazing craftsmanship and beautiful to look at. Cant wait to get these on my PAM 422 and show them off. Thank you for the beautiful straps!
Received my strap this morning and put it straight on my Omega Seamaster XXL and it’s stunning, amazing quality and done by hand you are a true craftsmen thank you
Purchased a Cherry strap with grey stitching and I couldn’t be happier with the quality. Dealing with Rich has been a very pleasant experience and I am ordering my second strap today!
My watch strap arrived on time and is very impressive. Quality and craftsmanship is excellent. Strap is robust and reasonably priced. Recommended
I’ve just received my 3rd Toshi strap. The quality, fit and workmanship are second to none. I think Rich makes the best straps ever
I went to the post-office this morning to get my strap and let me tell you it’s absolutely PERFECT. I love it, it fits my wrist and watch perfectly. The leather is very flexible for a ‘thick’ strap and therefore very comfortable. I will definitely trade with you again.
They arrived in Tokyo today. Wow. What can I say? Lost for words and I can’t stop smiling. You are an absolute genius.