Testimonials
When I began making leather watch straps for other people, I promised myself that every strap leaving my workshop would be made to the very best of my abilities. That commitment hasn’t changed — but over time I’ve realised that the experience my customers have when dealing with me matters to me just as much as the quality of the strap itself.
Toshi Straps is just me: one person, one workshop, one pair of hands. So every email, every question, every order gets my full attention. One of the things I enjoy most is hearing back from customers when their strap arrives — the photos, the comments, the excitement.
The testimonials below are from some of the people who’ve trusted me to make something for them recently.
“This has been a wonderful experience! - Richard has been extremely helpful and replied to all my emails swiftly. The order was completed in about half the time he initially suggested,which was a welcome surprise. The strap is everything I wanted and perhaps more, it’s beautifully made and the quality and craftsmanship is clear to see. Now I have discovered Toshi I am sure more straps will follow.”
26 July 2026
“Just ordered my fifth strap they have all been magnificent. The quality of work is beyond belief A+. Rich shows what true craftsmanship really means. The communication and shipping are excellent. I will order from again! ”
23 July 2026
“This is my second strap that I have purchased from Toshi Straps and am very happy with it. The leather and quality of the end product is fantastic and looks great on my Panerai. The range of leathers is extensive and I recommend speaking to Rich if you want any advice (his knowledge of the products and experience is invaluable). Thanks Rich!”
22 July 2026
“Great service and communication. I actually received the watch strap ahead of time and the quality is absolutely first class. The photos on the website don’t do justice to these straps. Highly recommended and I will be doing business with Toshi Straps again in the near future.”
17 July 2026
“Great quality hand-made watch straps. Friendly and efficient communication. Thank you!”
16 July 2026
“I have always been happy with the professional service and quality of products I have received from Toshi Straps. The choice of leather types and colours is vast. With customisation options like thread colour, buckles and personal requirements being catered for. Excellent communication throughout the process, delivery and follow up support confirming your delivery. I have enjoyed years of swapping my straps over to suit the mood, and Toshi Straps with the fair pricing and offers allows me to have a varied selection”
13 July 2026
“A fabulous service from start to finish. I have a very specific Anonimo model that requires a notched strap to accommodate a concealed crown at 6 - Rich from Toshi is an owner of such watches and therefore knows the precise way to create the strap. It is a truly high quality strap and really sets off the face of my Anonimo Zulu Time. Thanks Rich, next order will be with you soon!”
02 July 2026
“I spent some time searching for UK based watch strap makers and following finding Toshi Straps, I have made a great decision! The communication has been spot on throughout and even managed to complete the order early, arriving in time for my birthday! The strap itself is smart and really suited to the watch. The quality is excellent and should last a long time. ”
29 June 2026
“Just received my strap and I absolutely love it. Everything about it screams quality, from the texture, the workmanship, the feel, the smell the look. Thank you so much for prioritising my order and getting it out to me so quickly. I actually want to wear my watch now! Thanks again Richard and will be back soon”
15 June 2026
“The strap arrived today and exceeded my expectations. It looks and feels of very high quality, showcasing your excellent workmanship. I love the fact that the leather is very unique and will stand out from the typical products available on the market. Smells fab too! ”
30 May 2026
“It's exactly what I'd hoped for; nice tight construction that will wear in and tailored for the watch case it's paired with. Colours are spot on for what I expected from your site. Thanks for a great job.”
09 May 2026
“Excellent service from Toshi! We had some good interaction in the ordering process to get the perfect strap, that happened immediately so I then ended up with exactly what I wanted. The Strap itself is outstanding, quality is off the chart! The only (nice) problem now is I will have to order another in an alternative colour for different occasions. Great company to do business with.”
27 March 2026
“A very good experience, with professional advice. Rich provided feedback throughout and after the process.”
04 February 2026
“Phenomenal service from start to finish. Rich answered all of my questions on the front end and helped me pick the right strap size for my vintage IWC. His communication was excellent. The strap itself is beautiful. The pricing was fair. This guy is excellent and I will absolutely be ordering from him again.”
01 February 2026
“Just received a Zombie strap from Rich at Toshi Straps, absolutely fantastic quality leather with an awesome matte finish army fatigue type colour. Amazing quality stitching and the strap was finished in only two weeks. I would not hesitate to order again, brilliant customer service Rich listens intently on watch you want and delivers 100 %.”
30 January 2026
“The experience dealing with Rich was 1st class. Good comms from initial contact and also when the strap was finished and in the post. Original date of completion was improved upon and the strap was delivered a week early. The strap itself is absolutely fantastic. The quality of workmanship is excellent and it fits perfectly to the dimensions of the watch. The leather is really supple and is extremely comfortable from the off. This strap is clearly made by someone with skill and passion. The overall fit, feel and look is more akin to something twice the price. Overall I am highly delighted with my unique strap and feel lucky to have found Rich and his beautiful straps.”
23 January 2026
“I ordered a blue leather strap for my Panerai 1392. Shortly after Rich contacted me via email to confirm the order. We discussed size, and I ended up changing it slightly. Rich was very helpful and service minded from order to delivery. I also ended up having tubes included. The strap itself looks, and FEELS, fantastic. Pricing is honestly more than fair for both the quality of the leather and the craftsmanship. I am very happy with Toshi and Rich, and will surely order from him again!”
23 December 2025
“The craftsmanship and quality of Rich’s work is fabulous. An impressive selection of leathers and colours – many unusual and therefore offering something special way above what you find elsewhere. The end result is one of the best Panerai style straps I’ve come across – the sheer thickness, the quality and craftsmanship, the custom fit, the buckle, the suppleness and the texture of this particular leather is fabulous!! Delivered exactly within the time frame promised. Highly recommended.”
26 November 2025
“A number of years ago I ordered my 1st few straps from Rich and have had no desire to look elsewhere ever since. When someone tells you they own a total of eleven Toshi straps, you can be certain that absolute satisfaction is the foundation of that order repetition. Not only is the craftsmanship outstanding, but the available selection of top grade leathers makes your choices so very enticing – exquisite watch straps for ANY watch, regardless of type or size. Rich will provide any assistance you require in making decisions to best suit your needs, as well as the characteristics of the in stock leathers. A comprehensive display for ordering and a vast gallery of customer photos will help you dress your own watch the way you envision a perfect fit. We’re talking ‘saddle’ type hand stitching & built from the ‘ground up’.”
26 October 2025
“A pleasure to order from Toshi Straps. The ordering process is simple, with all the options explained clearly. Once I placed my order, I received a confirmation email with the details of my order and when I could expect to receive my strap. I then received a further email when the strap was ready and posted, and it arrived the next day, complete with care instructions. The strap itself is a beautiful piece of craftsmanship, and really elevates my watch. If you want a beautiful, well-made watch strap, I can’t recommend Toshi straps highly enough.”
01 August 2025
“Just received my custom Toshi strap and could not be happier. Craftsmanship is top notch! Website is easy to navigate and has all the specs and details you need to make your decision. Including approx. thickness of each individual leather available (which most others don’t include). I had special requests that were noted on the website that were possible to have done. The communication before ordering, the ordering process, and communication when the item was shipped were all perfect. Couldn’t ask for a better experience. Thank you Toshi Straps!!! Would definitely purchase from Toshi again and would highly recommend considering Toshi if you are looking for a great quality leather watch strap.”
07 June 2025
“Just to confirm my straps arrived yesterday as promised & thank you for the early completion. I know that without question as I open the parcels from you the quality of my straps is going to be absolutely top notch, and I’m never disappointed! I love them. Keep up the good work Rich, and thank you so much once again.”
15 November 2024