“I had a great experience with Toshi Straps. I'm really pleased with my strap both the quality of the workmanship and the materials. However the customer service is what really made the experience excellent. Rich reached out to me after my order to confirm the details and was extremely helpful, positive and friendly. I would not hesitate to order another strap from Toshi Straps.”

— Andrew, California, USA

“The quality of your workmanship and thoughtful design has given new life to an 11-year-old watch that I had stopped wearing for a few years now due to fatigue with the metal bracelet. This watch is incredibly special to me; it's a Citizen Perpetual Calendar, World Timer, Chronograph and was a gift from my wife for a new job in 2015 after a period of great hardship. It was a Citizen because my grandfather wore a mechanical Citizen, and my first self-purchased watch was also a Citizen, which I bought in Tokyo in 2006. The watch in the picture started a family tradition where my wife buys me a new watch for good luck when I start a new job. Saying I'm incredibly grateful for the new life in this watch would be an understatement; I truly believe this strap makes it feel like a new watch and makes me believe that good things are to come. I just wanted to write and let you know that I truly appreciate my buying experience with you, start to finish, and the way your workmanship and quality have elevated something that holds deep sentimental value.”

— Naveen, Cambridgeshire, UK

“I received my Toshi strap from Rich today here in Estonia, and I have to say the whole experience was fantastic from start to finish. What stood out to me most was the personal service. In a world where just about everything is mass-produced and automated, it was refreshing to get actual emails from Rich himself. You can picture the guy in his workshop making these straps one at a time, and that connection to the person behind the product really matters. The quality is obvious the second you put it on your wrist. It's hard to explain until you experience it yourself, but it simply feels better than the mass-produced straps I've owned in the past. The leather feels great against the skin, the craftsmanship is excellent, and there's a substance and character to it that's hard to find these days. A great strap says something about you, and it's worth investing in quality. Toshi delivers that quality, and Rich makes the entire process enjoyable from start to finish. This definitely won't be my last Toshi strap.”

— Carl, Rapla County, Estonia