I don't like an inbox full of spam or unsolicited telephone calls either, and so I assure you I will act with integrity at all times. Any information you give me will always be treated confidentially, but I do need certain information from you in [...]
I understand that mistakes can happen when ordering something and I am a fair person, so if I can help I will, but it please remember that when you order a strap from me you are not ordering an off the shelf item - you [...]
In most circumstances it’s not possible to make changes to your order once you’ve placed it, but if you want to add something else please place another order for the additional item/s and ask me if I can post it with your previous order. If [...]
I always ship using a registered service, so it is possible you will need to sign to receive the package. Policy may differ slightly depending on your country of residence (it is your national mail company that will make the final delivery), but normally if [...]
It sounds obvious, but cleaning the strap regularly will help to keep your strap in optimum condition. Sweat and dirt will eventually cause the strap to deteriorate, so a regular wipe with a clean, dry (or slightly damp) cotton cloth is recommended. If you intend [...]
Leather is naturally a porus material, and although I do wax and oil my straps during the manufacturing process I do not consider them to be waterproof. I advise against getting my straps wet, and certainly would suggest swimming or showering while wearing a strap [...]
Any screw will loosen in time. With a watch buckle the vibration from wearing the strap and lateral movement of the leather strap against the buckle means there are a lot of forces acting against the bar, so a screw bar buckle needs to be [...]
No. All the watches you see on this website are either watches from my collection or belonging to my customers. I usually photograph my straps with a Panerai for the Store pages simply because many of my customers wear Panerai. The photographs of my straps [...]
Yes, I've collected watches for many years, and it's how I started to make straps.
No, I'm afraid my workshop is private. Allowing people to visit and have a look around would be too disruptive to my schedule, and I think it is more important that I concentrate my time on the straps that I am making - ensuring they [...]