Correctly sizing a strap is not as complicated as it might seem, and is explained on the strap width & length page. This shows what information I need when you place an order, but feel free to email me if you want me to help, [...]
This depends on the length of the strap tail, but in general I will punch 7 holes spaced approx. 7mm apart (in shorter straps it will be 6 holes to avoid punching too close to the end of the strap). If you want to specify [...]
I have done everything I can to make sure that the color you see on your screen is as close to that of the product you will receive as is possible, but the colours we perceive are affected by many things. Changes in the ambient [...]
Yes, I have customers all around the world and I am happy to ship to anywhere.
I use Royal Mail to ship my straps to you as standard. If you are in the UK your strap will be sent using Royal Mail "First Class Recorded Signed For". If you are outside of the UK I will use "International Tracked" to get [...]
Postage and packing is free of charge on all orders of £70 or more, so whenever you order a strap from me you won't be charged a penny for postage and packing - regardless of where you are in the world. If you are not [...]
The lead time for a Toshi Strap varies depending on how busy I am when you place an order, but it is normally between three and five weeks from the time I receive your payment before the strap is ready to post. When I receive [...]
If you are in the UK and want me to send your order using RM Special Delivery please let me know when you order. There will be an additional £6 charge which I will invoice you for seperately. If you are outside of the UK [...]
No. My straps are bespoke and are made to order. I know it can be frustrating having to wait for your strap, but I will make the wait as short as possible and I am confident you will be delighted with the strap when it [...]
All credit / debit card transactions are processed for me by my bank through their secure payment server, and so I will never have access to your card details. I receive notification from them that your payment has been made, but I'm never made aware [...]